1.Our Promise to You
Your data belongs to you - always.
We never sell, rent, or exploit your data. We only store it temporarily and solely with your permission, in line with GDPR requirements. Data stored on our platform is held for a maximum of 7 days, unless legally obligated otherwise.
2.Information We Collect
We may collect the following types of data, strictly to provide you with our services:
- Personal Information: Name, email address, phone number, and billing details.
- Account Information: Login credentials and account settings.
- Usage Data: Device type, browser, IP address, and site interaction.
- Transaction Data: Payment records and invoice details.
- Communication Records: Customer support queries and correspondence.
3.How Your Data is Used
Your data is only used for clearly defined purposes:
- To deliver and support the Services you’ve requested.
- To process payments securely.
- To improve our services through usage analytics.
- To communicate important updates.
- To meet legal, regulatory, and contractual obligations.
We never use your data for advertising, profiling, or unsolicited outreach.
4.Data Security
Security is at the heart of everything we build.
- All data is encrypted using industry-standard encryption protocols.
- We do not use any open or public platforms for data storage.
- Our infrastructure is secured by controlled access, firewall protections, and constant monitoring.
- Only authorised personnel can access data, and only where necessary.
5.Data Retention
We retain personal data only as long as needed:
- Platform-stored data is automatically removed after 7 days unless specifically approved otherwise.
- Data required to fulfil legal or accounting obligations may be stored for a longer period in compliance with applicable laws.
6.Your Rights
You have full control over your data, and we make it simple to exercise your rights:
- Access: View the data we hold about you.
- Correction: Update inaccurate or outdated information.
- Deletion: Request permanent deletion of your personal data.
- Restriction: Limit how your data is processed.
- Objection: Object to specific types of processing.
- Portability: Receive your data in a structured, machine-readable format.
To exercise any of the above rights, email us at support@efficiencai.com.
7.Cookies and Tracking
Our use of cookies is minimal and purely functional. We do not use cookies to track personal behaviour across platforms. For more, see our Cookie Policy.
8.Updates to This Policy
We may update this Privacy Policy to reflect changes in legal, technical, or business developments. All updates will be posted on our website. Your continued use of our Services constitutes your agreement to the updated terms.
9.Contact Us
If you have questions or concerns about your data, we encourage you to get in touch:
EfficiencAI
6 Butts Court,
Leeds, LS1 5JS
United Kingdom
Email: support@efficiencai.com
By using our Services, you acknowledge that your data is protected, respected, and belongs solely to you.